Dear SEE Science Center Friends & Members,
Recently, we discovered that a technical glitch has unfortunately caused some credit/debit card payments to the SEE Science Center to be delayed for several months. These delayed charges were for services rendered earlier this year - all of them originating at our popular Dinosaur exhibit. We want to assure the public that these are NOT fraudulent charges and your credit cards are not being overcharged. These entrance fees and/or purchases are legitimate charges that were not processed at the time of service. Upon discovery of this glitch, we began following lengthy requirements of the credit card processing company to begin the recovery process and the charges are now processing. This has resulted in some friends or members being charged now for services that occurred several months ago.
All of us at the SEE Science Center sincerely apologize for any inconvenience or hardship this may have caused. We have taken proactive steps to prevent this from happening again in the future. If you should have any specific questions or concerns, please feel free to call the SEE Science Center at 603-669-0400 during regular business hours, Monday - Friday 9 a.m. to 4 p.m.and we will assist you in any way we can.
SEE Science Center Executive Director